Front of the House, Back of the House: Becky and Tommy at The Diamond Grille

words and photos by Krissy O’Connor

FOH: Becky Ramskogler / Waitress & Lunch Manager


Hometown: Akron & Green

How long have you been a waitress?  What is the best part of your job?

I have been a waitress here at The Diamond for 20 years.  Obviously, I love it here and I love to talk to people.  The best part of working here are the customers.  The previous manager, Nick, always stressed that we get to know our customers by name.  It’s like that show, “Cheers”, their song was “where everyone knows your name”.  The Diamond is like that too.

Can you tell right away if you have a table of bad tippers?

No. Not really.  Everyone can come across as superb customers and there could still be no tip.  The Diamond has a great clientele so that isn’t much of a problem here.  I like to give people the benefit of the doubt, they may not know that we don’t make much per hour.  Hopefully my service is worthwhile and deserving of a great tip.  Sometimes you might get a bad tip but the next table is overly generous.  It balances out.

What do you do for fun when you’re not working?

I love being outside in nature. I live near the Goodyear Metro Park and spend a lot of time hiking and photographing nature.  My specialty is photographing insects.  I am also a Master Gardener Volunteer in Akron and spend a lot of time working with that program.  They have classes and events that I help out with.  

What should we order the next time we are at The Diamond?

Ask for The Long Bone, Willy Fries, and a House Salad with our Italian Garlic Dressing.

Thanksgiving Dinner:  Home-cooked or Dine-out?

Definitely home-cooked.  I like the traditions that my Mom had for us growing up and I am continuing them for my children.

BOH:  Tommy May / Lunch Chef & Meat cutter


Hometown: Portage Lakes

In my experiences working in kitchens, there is always music playing.  What is your favorite music to play in your kitchen while working?

We have quite a diversified bunch of workers so when it is not busy there might be R&B or Rap on the radio.  There is not any music on while the kitchen is busy though.

What was the last concert you went to?

David Bowie at the Coliseum in Richfield.  It isn’t there anymore.  The concert was during his final tour and he played a lot of his old stuff and some new stuff too.

What would you say The Diamond is known for?

I am pretty sure that The Diamond is the only local steakhouse that uses Prime-Aged beef.  Prime is the absolute best cut of meat you can buy.  We also order our fish fresh every three days, Monday, Wednesday, and Friday.  Most restaurants order fish on, say a Monday and they sell that all week.

What is your favorite dish to make?

Being the “Lunch Guy”, we get to switch specials up daily.  At dinner, the specials stay the same weekly.  My favorites are the staples like the Mac and Cheese, Clam Chowder, and the Beef Stroganoff.  

If you could have 8 hours off to do anything in Akron, what would it be?

I have a five-year-old daughter so we like to go to Lock 3.  We will go to the Marble Museum and the Akron Children’s Museum.  During the holidays we love the Reindeer Run and the Holidays at Lock 3.  

Thanksgiving Dinner:  Home-cooked or Dine-Out?

Home-cooked.  My wife and I share the cooking.